Refund and Returns Policy

Effective Date: 01.01.2025

  1. Eligibility for Refunds
    • Refunds are applicable only for defective, damaged, or incorrect products.
    • To be eligible for a refund, the item must be unused and in its original packaging.
    • Requests must be made within 7 days of receiving the product.
  2. Refund Process
    • Contact us at satvik1creations@gmail.com with order details and proof of the issue.
    • Upon approval, refunds will be processed within 3-4 business days.
    • Refunds will be credited to the original payment method.
  3. Non-Refundable Items
    • Customized or personalized products.
    • Digital downloads and gift cards.
    • Sale or clearance items.
  4. Exchange Policy
    • Exchanges are available for defective or incorrect products.
    • The return shipping cost will be borne by the customer unless the product is defective. For any refund-related queries, contact us at satvik1creations@gmail.com