Effective Date: 01.01.2025
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Eligibility for Refunds
- Refunds are applicable only for defective, damaged, or incorrect products.
- To be eligible for a refund, the item must be unused and in its original packaging.
- Requests must be made within 7 days of receiving the product.
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Refund Process
- Contact us at satvik1creations@gmail.com with order details and proof of the issue.
- Upon approval, refunds will be processed within 3-4 business days.
- Refunds will be credited to the original payment method.
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Non-Refundable Items
- Customized or personalized products.
- Digital downloads and gift cards.
- Sale or clearance items.
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Exchange Policy
- Exchanges are available for defective or incorrect products.
- The return shipping cost will be borne by the customer unless the product is defective. For any refund-related queries, contact us at satvik1creations@gmail.com